Developing Efective Communications

This program focuses on developing interpersonal and professional interfacing skills that increase cooperation and build better relationships and group functioning. Understanding the need for and developing the skills to get along with others more efficiently and improve teamwork is critical to achieving organizational goals and increasing work productivity. Specific behavior techniques to show respect, support new ideas, model flexibility and prove we are listening is a journey and not a destination. This program develops an array of professional skills and strategies to achieve interpersonal goals and objectives. In addition, peer-coaching skills are covered to encourage mastering and implementations of these interpersonal skills.

Objectives:

• Use self-management skills to maintain personal energy and motivation
• Renew the understanding of the value of and learn the communication skills needed to enhance teamwork
• Choose communication skills to handle specific situations
• Learn to use the power of language to respect others
• Understand one's personal and professional interfacing style
• Support new ideas and encourage innovation
• Combine a variety of communication skills to achieve interpersonal goals

Featured Topics:

• Building a toolbox of professional and communication skills
• Increasing the commitment and energy of oneself and others
• Evaluating factors that determine persuasive communication
• Using pull and straight talk to better communicate
• Implementing neuro-linguistic interfacing skills
• Supporting new ideas and risk taking more effective
• Gaining cooperation, strengthening commitment, and resolving conflict
• Projecting concern and support more effectively
• Using a strategic approach to achieve interpersonal goals
• Communicating and listening with confidence and power
• Verifying communication effectiveness
• Coaching for innovation and chance
• Developing the skills needed to handle difficult people
• Handling criticism effectively
• Persuading and influencing others more respectfully
• Learning and practicing the elements of peer-coaching

Who Will Benefit:

Managers and directors in all fields. While this program is helpful to those with limited training, it is especially recommended for experienced managers looking to broaden and enhance their skills.